Another step for self-service – Selfcheck at the Ferdinand Postma Library

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To relieve pressure at the Loans desk and enhance service to library users the Ferdinand Postma Library has acquired a Selfcheck machine which can be found on the ground floor of the library at the new books area. This Selfcheck machine will allow library users to quickly borrow or return books, as well as to check the status of their library record without the need to go to the Loans desk. Library users can also watch the Selfcheck machine for library announcements and news!

To make use of the Selfcheck system registered library users will need their NWU cards and Library PINs (to create/change your PIN you can visit the Loans desk or your Library record online). Instructions on use is displayed on the machine and users are guided through every step with easy to understand animations.

Other self-services offered by the Library include online room bookings, online renewals of Library material and borrowing of eBooks. There are also Selfcheck facilities at both the Vaal Triangle and Mahikeng libraries.

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First-Year Students Library Orientation

The Mahikeng library had the pleasure to participate in the orientation of first-year students from the 23 – 24 January.  The aim of the orientation was to give brief and important information to the new students about the NWU LIS and its code of conduct. It was inspiring to see the library filled to capacity by enthusiastic future leaders.  Over 200 students were received.  The library staff members did an outstanding job of welcoming the students and introducing them to all the different sections, and how the students will be using the library services throughout their studies at NWU.  The tour sessions for students were divided into separate groups.  On the first part of orientation, Library Management welcomed and congratulated students for choosing the NWU.  They emphasised the importance of the library in the academic and learning process of any student’s journey.

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2018 First Years Library Introduction.

On 17 January, the Library & Information Service Potchefstroom took part in the R&O Programme for first year students.  During each session, students were given a short introduction by Dina Mashiyane, Librarian for Undergraduate Support about the library’s resources, services, facilites and code of conduct. This information will assist the students to make use of the library more effectively.  A video about the library services  https://www.youtube.com/watch?v=6Vn8Jq2Eka4 was shown and Undergraduate Survival Guides were handed out to the students. There was also an opportunity to show the students how to access the Undergraduate Support Libguide, as this is a tool they need to use for their information needs:  http://libguides.nwu.ac.za/information-commons-potch.  About 3346 students attended the sessions and positive feedback was received.

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Services for the Disabled at the Ferdinand Postma Library

The Ferdinand Postma Library and the Unit for Students with Disabilities (USWD) are working together to enable students with disabilities to experience ease of access to library and information services. The USWD has made four computers available that the Library will use to assist students with disabilities to access information resources and to support their academic activities. The Library supports the full integration of students with disabilities into the University and has therefore made these computers available in the Information Commons. Helpdesk staff is on hand to assist students in all their information needs, i.e. accessing the online databases,  catalogue searches etc. The USWD will provide the necessary software and once it has been installed the “Hub” will be fully functional. At present ZoomText and Microsoft Narrator are available.

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The new “Hub” in the Information Commons was introduced on Casual Day, Friday 4 September 2015. From right to left: Elsa Esterhuizen (Director: PC Library), Blanch Carolus (Head: Unit for Students with Disabilities) and Louise Vos (Manager: Information Service)